great park access and nearby trails for city explorers

I stayed at the hotel recently and absolutely loved the quick access to Jean & John Starkweather Shoreline Park, where I spent wonderful mornings walking along the water, and the stunning trails of Ring Mountain Preserve, which provided a perfect escape for some hiking and nature views. the kitchen in the room made it easy to prepare meals after a long day of exploring downtown.

A surprise twist in service

The staff unexpectedly went above and beyond, making our stay feel special. The room was clean and well-equipped with kitchen amenities.

However, the noise from the neighboring rooms was disruptive, and the towels were a bit worn. It would help to improve insulation.

my stay at extended stay was great! the staff was incredibly attentive, especially when there was an issue with my kitchenette—they fixed it within hours. plus, the location is perfect for dog walks along the bay. the housekeeping was meticulous, and i appreciate how friendly everyone was.

do recommend

great kitchenware upon request with friendly staff who genuinely care about your comfort

Exceptional service and a fully equipped kitchen!

Family with children beware

The hotel was clean, but I had no room service during our stay, which was really frustrating. The receptionist was rude when I asked about getting fresh towels.

It wasn’t exactly cheap either, but you know. for what we went through, I didn't expect luxury.

The spacious lounge areas and helpful staff made my stay delightful. It felt welcoming, just like visiting an old friend, with lovely decorations that brought a smile to my face and a sense of comfort.

Improved cleaning in common areas would be appreciated.

I had a comfortable stay with friendly staff and a clean room. The kitchen amenities were very useful for preparing meals. The location is convenient with nearby shopping. The shower had instant hot water, which was great. A pleasant experience! 😊

During my stay at Extended Stay in San Rafael, I appreciated the cleanliness and the helpfulness of the staff. Having a kitchenette made everything easier for me to prepare meals. The breakfast options felt a bit limited for my tastes.

not worth the cost

The front desk was empty at check-in, and it took time for someone to arrive. The room was spacious with a nice kitchen, but the bedding was thin and uncomfortable. The towels were almost see-through. Breakfast was a bummer with limited options and often empty coffee. It felt overpriced for what we got.

The stay was quite enjoyable overall. I appreciated having a clean room with kitchen amenities that made meal prep easy. The location was great for quick walks around the area, and the attentive staff helped resolve an issue with the kitchenette right away. It felt like home during my visit.

Room clean with friendly staff. Kitchen supplies lacking. had to wait two days for basics. Good location for errands.

perfect for a city escape

comfortable room, helpful staff, the full fridge was perfect for storing snacks during our stay, especially since we enjoyed the convenience of having a kitchenette.

my stay here was great! the room was clean, and having a kitchen made it feel like home. the staff was super friendly and attentive, especially yoely, who went out of their way to help us.

the breakfast selection was very limited.

Friendly staff made check-in easy. Gym equipment was outdated and needs repair.